At Watch How, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
1. Information We Collect.
Personal information may include your name, email address, phone number, company name, job title, and billing information where applicable.
Technical information may include your IP address, browser type, device information, operating system, website usage analytics, cookies, and tracking technologies.
2. How We Use Your Information.
We use your information to respond to enquiries, deliver our services, schedule consultations, improve our website and services, send project updates, process payments, provide customer support, send permitted marketing communications, and comply with legal obligations.
4. Sharing Your Information.
We do not sell your personal information.
We may share information with trusted service providers, payment processors, cloud hosting providers, analytics providers, and legal or regulatory authorities where required by law. All third-party providers are required to maintain appropriate security standards.
5. Data Security.
We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse, disclosure, alteration, and destruction.
While no online system is completely secure, we continuously work to safeguard your information using industry-standard security practices.
6. Data Retention.
We retain personal information only for as long as necessary to deliver our services, meet contractual obligations, comply with legal requirements, resolve disputes, and improve our services.
7. Your Rights.
Depending on your location, you may have the right to access or correct your information, request deletion or data portability, restrict or object to processing, and withdraw consent where applicable.
To exercise your rights, contact us using the details below.
8. Third-Party Services.
Our website may link to third-party websites or use analytics, payment gateways, and embedded content. We are not responsible for external privacy practices and encourage you to review their policies.
9. Children’s Privacy.
Our services are intended for businesses and individuals aged 18 or older. We do not knowingly collect personal information from children.
10. International Data Transfers.
If you access our services from outside the country where our systems are hosted, your information may be transferred and processed in accordance with applicable data protection laws.
11. Updates to This Policy.
We may update this Privacy Policy to reflect changes in our services, legal requirements, or business practices. The updated version will appear here with a revised date.
12. Contact Us.
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Watch How — Email: info@watchhow.co — Phone: +60 17-707 2594
18. Data Processing Agreement — Processing Activities.
Watch How may process personal data solely to deliver agreed services, including CRM implementation, software hosting, customer databases, marketing platforms, and analytics systems.
19. Data Processing Agreement — Security Measures.
We maintain safeguards including appropriate encryption, access controls, secure authentication, employee confidentiality obligations, regular software updates, and secure cloud infrastructure.
20. Data Processing Agreement — Sub-processors.
We may engage trusted cloud hosting, email, payment, and analytics providers. All subprocessors are expected to maintain appropriate security and confidentiality standards.
21. Data Processing Agreement — Data Breaches.
Watch How will notify clients without undue delay after becoming aware of a personal data breach affecting client data.
22. Data Processing Agreement — Data Deletion.
Upon termination of services, client data will be returned or securely deleted, subject to legal or contractual obligations.
Watch How — Email: info@watchhow.co — Phone: +60 17-707 2594